Privacy Policy — Click N Cart Stores
Last Updated: October 1, 2026
Welcome to Click N Cart Stores ("we," "us," "our," or "Click N Cart Stores"). We respect your privacy and are committed to protecting the personal information you provide when you visit or use our website:
https://clickncartstores.com/
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your personal information.
By accessing or using our website, placing an order, creating an account, subscribing to our communications, or otherwise providing us with your information, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of information
Personal Information
When you place an order, contact us, create an account, or otherwise interact with our website, we may collect:
-Full name
-Email address
-Telephone or mobile number
-Billing address
-Shipping or delivery address
-Payment and transaction information
-Order history
-Information you provide when contacting customer service
-Other information you voluntarily provide to us
2. HOW WE USE YOUR INFORMATION
-We may use your information to:
-Process and confirm your orders
-Arrange delivery of your products
-Contact you regarding your order
-Confirm your delivery address and telephone number
-Process Payment on Delivery orders
-Coordinate with delivery personnel or logistics providers
-Process payments where applicable
-Provide customer support
-Prevent fraudulent or unauthorized orders
-Improve our website and services
-Measure advertising performance
-Use Meta Pixel for advertising and conversion measurement-
-Send promotional communications where permitted
-Comply with applicable legal requirements
3. PAYMENT ON DELIVERY
Click N Cart Stores may offer Payment on Delivery (POD) for eligible orders and locations.
When you select Payment on Delivery, we may collect and use information necessary to process and deliver your order, including your:
-Name
-Telephone number
-Delivery address
-Order details
-Preferred delivery information
-Other information reasonably necessary to complete the delivery
Your order may be provided to our delivery or logistics partners so that they can contact you, locate the delivery address, deliver the products, and collect the applicable payment on our behalf.
Where Payment on Delivery is available, payment is generally collected when your order is delivered.
We may contact you by telephone, SMS, WhatsApp, or other available communication channels to:
-Confirm your order
-Confirm your delivery details
-Confirm your availability to receive the order
-Provide delivery updates
-Address delivery issues
-Confirm payment or completion of the order
To help prevent fraudulent or intentionally false orders, we may verify certain order details before dispatching an order.
4. PAYMENT INFORMATION
For orders paid online, payment may be processed through a third-party payment provider.
For Payment on Delivery orders, payment is collected when the order is delivered according to the payment method accepted by our delivery process.
We do not require you to provide complete card details to us when selecting Payment on Delivery.
Third-party payment providers, where used, may independently process payment information according to their own privacy policies and security practices.
5. DELIVERY AND LOGISTICS PARTNERS
To fulfill your order, we may share necessary information with delivery companies, couriers, logistics providers, or independent delivery personnel.
Information shared may include:
-Customer name
-Telephone number
-Delivery address
-Order details
-Amount payable on delivery
-Relevant delivery instructions
This information is shared only to the extent reasonably necessary to complete the delivery, communicate with you, and collect payment where applicable.
6. META PIXEL AND ADVERTISING TECHNOLOGIES
We use Meta Pixel, provided by Meta Platforms, to understand how visitors interact with our website and to measure the effectiveness of our advertising.
Meta Pixel may collect information about website interactions, including pages viewed, products viewed, actions taken, purchases or conversion events, browser/device information, IP address, and similar technical information.
We may use this information to:
-Measure advertising performance
-Understand website usage
-Improve advertising campaigns
-Create or improve advertising audiences
-Measure conversions
-Deliver or measure relevant advertising
Meta may process information collected through these technologies according to its own privacy policies and terms.
Where required by applicable law, we will provide appropriate notice and obtain consent for non-essential cookies or tracking technologies.
7. COOKIES
Our website may use cookies and similar technologies to:
-Remember shopping-cart information
-Improve website functionality
-Analyze website traffic
-Measure advertising performance
-Improve marketing campaigns
-Detect fraudulent activity
-Improve your shopping experience
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. INFORMATION SHARING
We do not sell your personal information for money.
We may share necessary information with trusted service providers, including:
-Delivery and logistics companies
-Payment providers
-Website and hosting providers
-Advertising and analytics providers
-Customer-support providers
-Fraud-prevention and security providers
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, property, or services.
9. DATA SECURITY
We take reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
-Complete transactions and deliveries
-Maintain order records
-Prevent fraud
-Resolve disputes
-Comply with legal, tax, accounting, and regulatory obligations
-Protect our legitimate business interests
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights concerning your personal information, including the right to:
-Request access to your personal information
-Request correction of inaccurate information
-Request deletion where legally applicable
-Object to certain processing
-Request restriction of certain processing
-Withdraw consent where processing is based on consent
-Lodge a complaint with the relevant data-protection authority
To exercise applicable rights, contact us at:
support@clickncartstore.com
12. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information directly from children where such collection is restricted by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
13. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, payment providers, social-media platforms, or other external services.
We are not responsible for the privacy practices or security of third-party websites.
14. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process or store personal information outside the country.
Where applicable, we will take reasonable steps to ensure that international transfers are handled in accordance with applicable data-protection requirements.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable law.
The Last Updated date will be changed whenever this policy is materially updated.
16. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Click N Cart Stores
Email: support@clickncartstore.com
Website: https://clickncartstores.com/
17. DATA PROTECTION
Click N Cart Stores is committed to handling personal information in a fair, lawful, transparent, and secure manner.
Where applicable, our privacy practices are intended to align with the Nigeria Data Protection Act 2023 and relevant guidance issued by the Nigeria Data Protection Commission (NDPC).
By using https://clickncartstores.com/, you acknowledge that you have read and understood this Privacy Policy.